Last Updated: 24th November 2025

1. Service Area

Home Gym Deals delivers within the United Kingdom only.
We do not currently offer international shipping.

For large or bulk UK orders, you may contact us before placing your order.

2. Order Cut-Off & Processing Time

Same-Day Dispatch

Orders placed before 1:00 PM (13:00 GMT) on a business day are processed and dispatched the same day.

Orders Placed After 1 PM: Orders placed after 1 PM, on weekends, or on public holidays will be processed and dispatched on the next working day.

3. Delivery Timeframes

Once dispatched, UK delivery typically takes:

➡️ 1 – 4 business days (Monday to Friday) for all UK regions, including:

·         Mainland UK

·         Scotland

·         Northern Ireland

·         Highlands & Islands

·         Surcharge Zones

Delivery times may vary due to courier delays, seasonal demand, or unforeseen circumstances.

4. UK Shipping Rates (Weight-Based)

Shipping costs depend on order weight and delivery region.
Below are your standard delivery rates.

📍 Mainland UK Shipping Rates

Delivery Time: 1–4 Business Days

📍 Scotland, Northern Ireland & Surcharge Zones

Delivery Time: 1–4 Business Days

Important Note

Some items may have larger packaging (volumetric weight) which can affect shipping cost.
In these cases, rates are calculated automatically at checkout.

5. Couriers We Use

Your order may be delivered through one of our trusted courier partners:

·         DPD UK

·         Royal Mail

·         Evri

·         Parcelforce

·         FedEx

·         Yodel

·         Pallet Force (for heavy or palletised orders)

The courier is automatically selected based on weight, size, and delivery location.

6. Tracking & Delivery Updates

After your order is dispatched, you will receive a confirmation email with your tracking number.
Please allow up to 48 hours for tracking to begin updating.

If your parcel has not arrived within 4 business days after dispatch, please contact us.

7. Failed Deliveries / Incorrect Address

Please double-check your delivery address during checkout.

If a delivery fails due to:

• incorrect address

• recipient unavailable

• multiple missed courier attempts

➡ Re-delivery fees may apply.

8. Damaged, Missing, or Incorrect Items

If your item arrives damaged or incomplete:

Email: info@homegymdeals.co.uk
Within 7 days of delivery
Include:

• photos of damage

• packaging

• your order number

We will arrange a replacement or refund as appropriate.

9. Returns

Please refer to our Return & Refund Policy for full details.

10. Contact Information

Business name: Home Gym Deals

Company name: Minha Retail limited

Address: Unit 6A, 53 Broughton Lane, Manchester, M8 9UE, United Kingdom

Email: info@homegymdeals.co.uk

Phone: ‪‪‪+447877191770

WhatsApp: 07877191770

VAT Number: 492434673

Company Registration Number: 15797974

Customer Contact: Click Here

Opening hours: Monday to Friday — 08:00 AM to 05:00 PM (GMT-LONDON TIME) (Live Chat and Email Support Available