Payment Policy

Effective Date: 13 September 2025

Definitions

  • Seller refers to Minha Retail Limited, the operator of this website and the entity accepting customer orders.

  • Buyer refers to any individual or organisation placing an order through this website.

  • Goods or Services refers to the products made available for purchase on our website.

Payment

All orders must be paid in full at the time of purchase. Orders will not be processed or dispatched until cleared payment has been received.

Accepted payment methods include:

  • Major credit and debit cards (Visa, Mastercard, American Express)

  • PayPal

If a payment is declined or fails to clear, ownership of the goods does not transfer to the buyer, and the order will not be completed.

Shipping Policy

  • Delivery charges are calculated at checkout and payable by the buyer.

  • If an order is lost or damaged in transit, the seller will issue a full refund, including shipping costs, or arrange a replacement.

  • Shipping charges may vary depending on the delivery location, urgency (express services), or international destinations.

  • We take reasonable care to ensure goods are packaged securely to prevent loss or damage in transit.

For full details, please refer to our Shipping Policy.

Refunds & Returns

You may request a return or refund within 30 days of receipt of goods.

To initiate a return, please contact us via:
📧 info@homegymdeals.co.uk
📞 +44 7877 191770

Returns must be authorised before being sent back. Please note:

  • Items must be unused, in their original packaging, and accompanied by proof of purchase.

  • Some products (such as clearance items or custom orders) may not be eligible for return.

  • Return postage costs are the responsibility of the buyer unless the item is faulty or incorrect.

For further details, see our Returns & Refunds Policy.

Order Cancellations

Orders may be cancelled before payment has been processed. Once payment has cleared, cancellations are not guaranteed, and you may need to request a return under our Returns Policy.

Complaints Procedure

We aim to resolve any concerns quickly and fairly. Complaints should be submitted by email to info@homegymdeals.co.uk. Each case will be reviewed individually, and we will contact you with a resolution.

Liability & Legal Notice

  • The seller accepts no liability for health or safety concerns arising from the misuse of products once received by the buyer.

  • By purchasing goods, the buyer acknowledges responsibility for their correct and safe use.

  • Any disputes shall be governed by the laws of England and Wales.

Company Details

  • Company Name: Minha Retail Limited

  • Company Number: 15797974

  • VAT Number: GB492434673

  • Registered Address: Unit 6A, 53 Broughton Lane, Manchester, England, M8 9UE, United Kingdom

  • Email: info@homegymdeals.co.uk

  • Phone: +44 7877 191770